(570) 466-0133

me@michaelsenese.com

EXPERTISE

  • Web Design
  • Sales
  • Customer/Technical Support
  • WordPress Specialist

SKILLS

✔ 2+ Years WordPress Experience
✔ 2+ Years of Phone Support Experience
✔ Inventory Management
✔ Website Designer
✔ Email Specialist

✔ Domain & SEO
✔ Sales confidence through experience
✔ Excellent communication skills and telephone manner
✔ Ebay/Amazon/Woocommerce/Depop Experience

EXPERIENCE

Attractive.Media
01/2019 to Current

Ticket Support /Web Design /WordPress Engineer

Responsible for WordPress building, designing, & coding. Experience with Search Engine Optimization, a Wide Array of WordPress plugins, content creating for a variety of companies, learning easy product management solutions for small businesses.

Web.com
10/2016 to 11/2018

Technical /Sales /Customer Service Representative

Responsible for customer’s queries, requests, orders or complaints. Troubleshooting web development issues. Maintaining positive communication with customers and creating solutions.

EDUCATION

Electronic Engineering

Luzerne County Community College

Nanticoke, PA

ShaleTEC

Pennsylvania College of Technology

Williamsport, PA